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Frequently Asked Questions

There are a number of causes for cracked heels.

These could include:

  • Stress to the feet such as standing and walking for long periods of time.
  • Skin and health conditions such as eczema and diabetes.
  • Vitamin deficiencies and other underlying health problems.

It is always best to check with your GP if you are unsure of any health issues.

Silkia products use pure keratin as a key ingredient in the multi-patented +Keratin Technology. Keratin has been proven to promote skin re-growth which can aid in the healing of dry, cracked skin.

Silkia products provide deep moisture. Regular use keeps skin soft and supple.

There is 20-25% urea in the formulation of the product.
Yes, you can use the product on knees and elbows as well as dry hands.
The Re-Gen range contains PCL Liquid™, a unique ingredient that locks in moisture and forms a protective film that helps prevent the skin from drying out. Re-Gen Gel is specially formulated for dry skin. Its oleo-gel consistency retains moisture lost by exposure to daily weather conditions, frequent showering and dry indoor ambiances.
Re-Gen Oil, Cream and Spray were specially developed as a treatment for stretch marks as well as scars and ageing, dry or blemished skin. The PCL Liquid™ together with the natural oils and extracts of Lavender, Calendula and Rosemary will encourage skin repair and assist with the healing process.
Re-Gen Oil, Cream and Spray can be applied to an operation scar almost immediately, as long as the scar is not open or sore. It is particularly important under these circumstances that a patch test is carried out prior to use.
These products are carefully formulated to ensure ingredients are delivered to the appropriate site on the skin. The skin is an effective protective barrier against penetration. No cosmetic product should be applied to broken skin as it could easily enter the bloodstream through an open wound, along with any residual dirt or chemicals already on the skin.
The active ingredients in Re-Gen Oil, Cream and Spray will help to lock in moisture on the skin’s surface and aid with regeneration and repair. This will in turn improve the condition of the skin and reduce the appearance of stretch marks. When used during pregnancy, it will help reduce the possibility of stretch marks by keeping the skin soft and supple.

We recommend applying Re-Gen Oil twice daily for a minimum of two months to reduce the appearance of your stretch marks.

In an independent study of Re-Gen, 90% of subjects confirmed an improvement to the condition of the treated area.**Based on a 2-month cosmetic study carried out by Derma Consult GmbH (Germany) in 2016.

Re-Gen Oil, Cream and Spray can be applied to the skin as a general moisturiser preferably after bathing, when the skin is warm and damp, to ensure optimum moisturisation. Fingertip application works best on small areas such as scars or stretch marks, where it is important that the precise area is treated. Use twice daily for best results. Re-Gen Serum should only be applied in small amounts and you should massage it very gently into the skin. It should preferably be allowed to dry for around 10 minutes before applying any make-up.
The Re-Gen range contains the patented active ingredient PCL Liquid™. This ingredient has been proven to lock in the natural moisture of the skin for improved skin regeneration and repair. The Re-Gen range of products also contains the anti-oxidant vitamins A and E to help fight against the long-term signs of skin ageing.
None of the products in the Re-Gen range are tested on animals. They also do not contain any ingredients that have been tested on animals. No cosmetic products have been tested on animals in the UK since 1997.

As with all cosmetic products there is an expiry date for each of the Re-Gen product range. This is illustrated on the back of the container by the PAO (Period After Opening).

The number indicates how long the product can be kept for after opening. However, an unopened product will keep for up to five years if stored correctly.
Re-Gen Oil is completely safe to use during pregnancy. Its special formula contains both PCL Liquid™ and vitamins A and E, all of which help to not only lock moisture into your skin, but to keep your skin healthy as well. Re-Gen Oil aids your skin’s elasticity, helping to reduce the appearance of stretch marks that form naturally in pregnancy, as well as other blemishes and marks that can form on the skin. It is dermatologically tested and hypoallergenic, so you can be sure that it is of the same high standard as all of the other products in our range.
Yes, all Silkia products have an optimum use-by period after they have been opened. The product may not be at its optimum use once this date has passed. To be on the safe side, you should discard any product which has gone past its recommended use, has developed an unusual odour or has become watery or discoloured.
We recommend Silkia products are used by those aged 12+ with adult supervision where appropriate.
All Silkia products are available to buy online at amazon.co.uk
No, Silkia products will not affect tattoos.
Yes, as long as all directions are followed and warnings are taken into consideration. Skin may be more sensitive than usual and so extra care should be taken.
When waxing, the hair can take from 3-6 weeks to grow back depending on the person’s natural hair growth. With depilatory creams and foams, the results are similar to that of shaving and re-growth can be expected from 1-2 days. This is because chemical depilatories and shaving only remove hair from the surface of the skin whereas waxing removes hair from the root.
No, hair will not grow back darker or thicker.
We advise waiting at least 8 hours after waxing to ensure your pores have closed properly leaving you with even tanning results.
You should avoid sunbathing for 48 hours after waxing. Recently-waxed skin is prone to hyperpigmentaiton (permanent darkening of the skin) if exposed to the sun or to sun beds. We would advise against taking hot showers or using saunas and steam rooms immediately after waxing to reduce the risk of aggravating skin and causing infection.
Silkia waxing strips last up to 6 weeks.
We recommend doing a patch test before every single use of Silkia depilatory products. The skin can become sensitised to hair removal products very suddenly and cause a reaction even if you have used them before.
The Silkia Hair Removal Cream and Spray Foam are suitable for arms, legs and the bikini line.
No, as skin on the face is more sensitive this is not advised.